Zsu60 Privacy Policy — User Personal Information Protection
This Privacy Policy explains how zsu60 collects, uses, stores, and protects your personal information. Please read it carefully before using our platform.
Information We Collect
When you register and use the zsu60 platform, we collect several categories of information to ensure our services function properly and securely.
Account Information
During registration, we collect your full name, email address, phone number, and identity verification (KYC) details such as your IC or passport number. This information is required to verify your identity and ensure compliance with Malaysian legal requirements.
Device & Browser Information
We collect technical information such as device type, operating system, browser used, IP address, and access logs. This information is used to detect suspicious activity, optimise platform performance, and resolve technical issues.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information relating to the payment method used, such as bank account numbers or TNG eWallet details. Payment card information is not stored directly — it is processed through payment providers that comply with industry security standards.
Types of Information Collected
- Name, email & phone number
- Identity verification documents (KYC)
- IP address & device data
- Login history & activity
- Payment method details (MYR)
- Usage data & preferences
- Cookies & browser session information
Purpose of Data Use
Platform Operations
The information collected is used to process account registration, verify user identity, handle deposit and withdrawal transactions in MYR, and provide access to all services available on zsu60. Without this information, we are unable to deliver a secure and fully functional service.
Security & Compliance
User data is used to detect and prevent fraud, money laundering, and platform abuse. We also use this information to comply with applicable Malaysian legal requirements, including mandatory reporting to the relevant authorities where required by law.
Service Improvement
We analyse usage data in aggregate to understand how users interact with the platform, identify areas for improvement, and develop new features. This analysis does not reveal the identity of individual users.
User Communications
Contact information is used to send important account notifications, terms of use updates, security alerts, and responses to customer support enquiries. Users can manage their notification preferences through their account settings.
Cookie Usage & Session Tracking
Zsu60 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. There are three types of cookies we use:
Essential Cookies: Required for core platform operations such as maintaining login sessions, storing language preferences, and ensuring transaction security. These cookies cannot be disabled without affecting platform functionality.
Analytics Cookies: Helps us understand how users interact with the platform — the most frequently visited pages, time spent in each section, and navigation paths. This data is used in aggregated form only.
Preference Cookies: Stores user preferences such as display settings and personal choices to deliver a more personalised experience.
Users can control or delete cookies through their browser settings. However, disabling essential cookies may affect certain platform features. For more information on managing cookies, refer to your browser's documentation.
Data Storage, Security & Third-Party Sharing
Data Storage & Security
All user data is stored on servers protected with SSL encryption and strict access controls. zsu60 implements appropriate technical and organisational security measures to safeguard personal information against unauthorised access, disclosure, alteration, or destruction.
Data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Once the retention period has expired, data will be securely deleted using methods that comply with industry standards.
Sharing with Third Parties
Zsu60 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, we may share information in the following circumstances:
- Payment service providers that assist in processing transactions in MYR
- Malaysian government authorities when required by law or court order
- Technical service providers that support platform operations (bound by confidentiality agreements)
- In the event of a business merger or acquisition, users will be notified in advance
User Rights & How to Contact Us
As a zsu60 user, you have the following rights regarding your personal information:
Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within 14 business days.
Right to Rectification: If you find that your information is inaccurate or outdated, you have the right to request a correction. You can also update basic details directly through your account settings.
Right to Erasure: You may request the deletion of your personal information, subject to applicable legal requirements on minimum retention periods. A deletion request may result in the closure of your account.
Right to Object: You have the right to object to the processing of your information for specific purposes, such as direct marketing, where applicable.
To exercise any of the above rights, or if you have any questions about this Privacy Policy, please contact the zsu60 support team by email at: [email protected]
Zsu60 reserves the right to amend this Privacy Policy at any time. Changes will be published on the website and take effect immediately. Users are encouraged to review this page periodically to stay informed of any updates. For more information about our platform, visit the FAQ or About Us.
User Rights Summary
- Access to personal data
- Correction of inaccurate information
- Data deletion upon request
- Object to certain processing
- Response within 14 working days
Contact Us